Hi Everybody,
There are currently reporting bugs with HypePartners.
Downloads aren’t reporting correctly for many accounts. AFAIK it’s a time period issue, as the data IS being recorded. The proper affiliate tags are recorded with casino installs, and data isn’t being lost.
Deposits are being tracked properly, just not displayed in the affiliate program at this time. I don’t know what the exact issue is, but there ARE techs looking at it. I expect the issue to be resolved tommorrow.
The stats are recorded with log files and then parsed to the reporting machines, so the data is not lost, or non-existant.
I personally find this very frustrating, and can understand your concerns. I would ask that you bear with us during these teething problems.
We did do thorough testing, and it is a tested and proven platform so I’m personally at a loss to explain it. I’m not going to bullshit you all and make anything up. When I know – and it is rectified – which is in 8-12 hours time… I will post here and let you all know.
I can see deposits credited to affiliates in the backend, so at least that is tracking fine. I totally understand you need downloads etc as well, because without those you don’t get a full picture of program performance.
– The win2000 issue has been logged and the latest release is undergoing testing overnight.