Dalster,
your experiences is quite outside the norm. We have had thousands of registrations in the last week with very few problem reports. So many in fact, that we have just finished adding 3 new gaming servers, another download server and a load balancer.
Let me address your points one by one.
1) Your casino changes my computer screen resolution
This is only in fullscreen mode. Something which every fullscreen app will do unless; A) The fullscreen resolution is the same as your native one or
The app offers multiple fullscreen resolution options.
2) Your uninstall doesn’t really work, freezes up my PC, so now I’ve got a headache trying to find what you’ve done.
The uninstall is in the START MENU under ‘uninstall hype’.
I have just run an install and uninstall on 4 different PC’s. I didn’t get any crashes. Furthermore we installed the software on 3 laptops and a kiosk system at CAC and the uninstalls worked perfectly well.
Base on our QA testing, and my personal experience, I would suggest yours is an isolated case, nevertheless, I would really like to know your system configuration so we can make sure this doesn’t happen to anyone else.
FYI. I just installed and uninstalled on 4 totally different PC’s here in the office, from an ageing dell desktop to my brand-new dualcore laptop.
All uninstalls went completely without incident.
3) The table games freeze constantly during play
We have not had this happen, even when testing on dialup PC’s.
The gaming server has been running at a max of 20% load all weekend.
The DOWNLOAD server was maxxed out, but that’s a completely different cluster than the gaming servers.
Yours really appears to be an isolated case. We have tested extensively, and also have thousands of active players, very very few of which report problems. More often than not it is local connectivity issues.
That being said, this is new software, and we would be interested in knowing more about your configuration so as to properly diagnose the source of problems.
To anyone reading this, and the original poster, Dalster44, this experience is exceptional, and I have certainly not heard of anyone crashing their system doing an uninstall yet.
Furthermore the gaming servers are on an extremely fast cluster at MIT, and certainly not prone to the ‘lag’ you are reporting.
I would encourage anyone considering promoting us to check it out for yourself, as this is certainly an unusual and isolated incident.
My contact details are in my sig.
If you’d like to call me direct from Canada, please do. Our closest number is (202) 657-4973 country code +1, United States.
Tristan.