August 18, 2006 at 1:23 pm
#702600
Inactive
Hi Elizabeth,
I have asked our promotions department to check this, and they could not identify why you were only sent half of the mailers. Your email address was on the mailing list and they could only surmise that perhaps there was a network error that resulted in the mails not being sent to your address.
I will contact you privately to inform you of what I think is a fair resolution to this.
Regards,
Yashin