I find their customer service impossible. I had them since last August, and have never made a nickel. It converted well for a while but the first month someone got lucky and they roll over. I contacted them after a few months and sending them about a dozen players and spoke to someone fairly sympathetic who said he would try to get it zeroed out. I never heard from him again, and couldn’t get them to respond to emails. In addition they have some ridiculaous rule that you have to send them X amount of players before you can collect anything.