Hi guys,
Let me first say that we’re sorry if anyone feels that they’ve been kept in the dark as to what’s going on with the UltimateBet affiliate program. We’ve done our best to pass any information along to affiliates as it comes in and believe me, we are all as anxious as you are to get everything up and running again.
Here’s the deal. I think it’s plainly obvious that the backend upgrade did not go as smoothly as planned but all we can do now is work on getting everything up and running again. Up to now, the focus has been on making sure that the actual gaming experience at UltimateBet is back to 100%. I’m sure that everyone understands why this has been a priority.
UB is now working on providing all the missing stats for March so we can upload them into Income Access. This should be done very shortly and our first order of business will be letting everybody know when all is back to normal.
We know that this has been a frustrating time for affiliates, and we really appreciate how patient everyone has been considering all that’s been going on.
If anyone has any further questions, please feel free to email us anytime at [email protected].