Hello All,
Thanks Jared for looking into this matter. I just wanted to let everybody here know that Jared has taken care of this for me. I appreciate the feedback. Jared and Meghan have also informed me that the Rewards Points program may be revamped so that the requirements for earning these Rewards Points are not so stringent in the future.
My suggestions:
1) Have the same REASONABLE requirements for earning Rewards Points at each casino (if possible). This will eliminate the confusion that I had, as well. I saw a deposit amount in my stats that would make me eligible for the points, now I cant tell from your stats WHAT the player’s initial deposit is–I only see a total for that day–whether he deposited it 10 dollars at a time or a hundred at a time.
2) Do not make Rewards Points dependant on an INITIAL deposit only–Once a player’s TOTAL Deposits reach a certain realistically achievable amount, credit the Rewards Points. Make the amount the same for every casino to eliminate confusion.
3) Some of the rewards Levels seem a little unrealistic for the majority of affiliates to achieve. Maybe have some more interim levels where a few hundred Points can win the affiliate a Bonus or some other prize. Realistic goals, especially those with cash incentives are always good.
Again, thanks to the CC staff for looking into this for me.