Elgoog,
I have responded in an email to the account we have on file for you in the database.
As for your comments, first, of course I would rather you not take your business elsewhere. I would hope that with the new software, new website and our reputation that you would find value in our program. But if you feel that you would get a better deal combined with better service elsewhere, I can’t stop you.
As for your other notion that people need to be available 24/7, I respectfully disagree. While I am committed to the company and my affiliate partners, I also have a family outside the business. I work long hours, as evidenced by the fact that I am at the office for another 12 hour day over the holidays. I apologize if this seems like an overreaction, but I get my back up when people question my efforts and dedication.
Again, I am working double time here to keep things as smooth as I possibly can.
Cheers,
Noah