Still no e-mail at all… I would appreciate some sort of response to my concern, Casino Pays. I’m happy that others are resolving their issues, but I’m not even receiving a HINT of any customer service. No response, no confirmation. You are beginning to remind me of eBay, which is very scary.
I have written numerous e-mails over weeks without a response. I have already demoted CD Poker on my site, and I am very close to removing them altogether. Not only that, but I’m very tempted to ask my players to withdraw anything left in their accounts. Why not? I would gladly refer my players to a site that will actually compensate me for the traffic and respond to e-mails. I have never had as much as a DELAY of payment with any other program, yet my payment has been on hold for over 5 weeks with Casino Pays. Sam Blum has previously been very uncooperative, and I would appreciate a response from an affiliate manager who can actually piece together a paragraph or two.
Most of all, I’m upset because I heavily promoted CD Poker in August and ended up sending 16 new depositing players their way. For me, this was a big month. If I had been informed that there was any problem with my players or account BEFORE I sent so many players their way, I would have sent them to programs who would’ve paid me. What a waste of promotion. I will happily revoke these statements and continuing promoting their brands if and when there is a resolution to my problem.
I apologize for subjecting the rest of the board to this rant, but this seems to be the only method of getting through to these guys…
I look forward to resolving this issue if and when someone from Casino Pays takes the time to respond.