Hi there!
We appreciate your feeback, and your suggestion. Note that we believe in the efficiency of our customer service department therefore, please supply us with your username, date of your email, the content and the email address you sent it to, and we will be glad to look into this mater for you.
Also, keep in mind that we do have a tracking system of the emails that come in and out of your system.
Jackie
Affiliate Manager
Customer Relations
1-866-225-6909