Excellent comment!
Yes, My paltry $100 ($50 of which was my deposit prior to winning a small amount at the BJ table) is nothing compared to the thousands spent buying chips and sandwiches. I guess, though, I am less important than new clientele. That IS unfortunate, but this is exactly why I am playing each OC that I am considering promoting…. So that when I talk about what is good about them, I know what reality is. And when I, unfortunately, have to talk about the bad…. I want to be 110% accurate.
$$$ is king. If they don’t pay quickly, then many people will be dissatisfied. Gaining NEW customers will NEVER beat out retention – Especially when you have to buy baby names, chips, and sandwiches for $20k a pop. That is expensive advertising if retention is low due to cash out issues.
Hope they learn that this is just not the way to keep customers.