Hi Spearmaster,
As mentioned to you in our email correspondence today, it still is my intention to change this limit.
We are currently working on updating our system, most of you must have noticed the modifications on our reports already.
A lot more changes are being worked on right now.
This issue will be dealt with once the technical and operational conditions to its success are in place, and we are getting there.
I do apologize for the delay.
The $150 limit issue was raised a while ago in this very thread, and the fact that it hasnt been addressed yet doesnt mean it has been forgotten. Spearmaster, I do understand your rightful frustration on this delay. I mentioned to you that if I could have done it earlier, it would have…
As for FAQ and terms and conditions, my mistake, I havent checked these for a while and assumed that this was clearly specified when I took over. Spearmaster pointed this out to me today, and I changed FAQ and T&C accordingly. A newsletter will be sent to our members to emphasize the current policy and prevent confusion until we change the system.
…it appears that no one but himself works at Vegas Affiliates, and that no one but him can make the decision as to whether to change the policy or not.
Thank Goodness I am not working on my own at Vegas Affiliates anymore…I would have ended a nervous wreck
…Some of you might already have dealt with Yagmur, our customer relation manager, who has been working with Vegas Affiliates for the past two months. As for the limit policy, it is quite clearly something that needs to be organised strategically and technically in conjunction with the casino group, so unfortunately I am not sole decision-maker on the issue.
Please believe in my commitment to see this matter resolved once and for all. We have been undergoing some major changes to our system during the past 2 months (readability/user-friendliness of reports, speed of information retrieval, etc…) and so far got positive feedback on the modifications. This limit issue, and some more, notably the payment timeframe, are yet to be addressed…I’m doing my best to bring these changes to life. The momentum is there, resolving these issues will be a result of the current work we are doing on the program.
Thanks for your understanding, and please contact us at [email protected] if there is anything in our reporting/program/policy you think could be improved (apart from the issues mentioned above who are already on our list) This is the perfect moment to voice your suggestions.
Pierrick Lévêque
Affiliate Manager
http://www.vegasaffiliates.com