I agree the tone that Gareth took was very harsh and further acknowledge that I found it surprising.
I believe titus was posting because he was looking for help and thought this was his last resort. I think he wanted to put all the facts as he saw them on the table.
I also agree that posting emails is probably not illegal – and for Casino Rewards to complain about it is a laugher since a few months ago Brent passed along my personal stats to another affiliate behind my back – thats more of a privacy issue than posting emails which provided no personal info.
Gareth stated “and cost us a lot of time and effort getting back to you” Thats what SUPPORT does! AND that is my biggest issue with Casino Rewards and its clients. The support from both entities is less than satisfactory.
As Dom pointed out todays smaller affiliates turn into tomorrows giants – unless your holding them down or preventing them from growing by not supporting their needs!