Hi Steve,
Yes, I’ve made a honest mistake. I meant we do not pay on bet, we do pay on rakes and fees.
Your suggestion to optimize the terms and conditions are much appreciated and it will be taken into consideration. Nobody is making up terms, those were always the terms.
We usually do not show those 2 columns because we do not pay according to them, so that would only create confusion, as in your case. We do not fabricate stats Steve, we do not need to do this. We are a serious affiliation program. The stats are by Playtech, a highly respectable company. We do find it offensive that you may even be considering this.
What we are offering is to pay your commission according to either bets and wins or rakes and fees. Your choice. That offer is only for the period from your last payment until October 14th. You can deduct by your stats that your players are not really profitable.
We will not pay for bets on a continuous basis and we will not change our program’s conditions for one affiliate. I repeat that is not our policy. After this arrangement you can either decide to close your account or you can continue to receive life commission based on rakes + fees. That is our best offer.
If you do not agree with our conditions you should not display our clients. You are most welcome to contact [email protected] to close this case.
Best Regards,
Alex