We will be running a second test when Top Game is confident they have fixed the cookie issues that appear to be causing this problem. Rome Casino is also fully committed to a quick resolution and wants to ensure 100% accuracy in their tracking.
Its important to remember the following:
1. This is a new software platform. Inevitably there will be “bugs” to be worked out once the product reaches a real world enviroment. The key here is the software provider is eager to address and correct these issues and has promised to do so in a timely manner.
2. This is a US facing product. Its in our interest as affiliates to ensure we have as many choices available as possible for US players. Thats why CAP is eager to see the issues worked out rather then just condem Rome Casino.
3. Gabe and Josh are seasoned managers and we all have known them for years. I believe they sincerely want to fix things and that these variences we saw in testing were not intentional (shaving) on the part of Rome Casino.