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Reply To: I need Rivals and RTG attention

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#791395
Anonymous
Guest

Any play on blackjack and videopoker will void the cashin

well that cuts out a lot of the more serious threats right there. If they’re mainly playing slots then yes every once in a while some affs will take a hard hit from somebody who was never worth the risk but our whole industry plays the odds … and its my thinking that the abusers already are very aware of the T&Cs and will get in under the wire ..

and then I remind they still have the (in this case) $150 to gamble if they so desire … meaning if they’re on a hot streak what’s to keep them from going ahead and cashing out … re-depositing and continuing on? nothing.

so what should probably be considered as a measure would be which way results in more depositing players in the long run?

are we losing more quality players due to frustration (and ultimately the money they would produce) by keeping things as is …. or would we lose more money by opening up the gates and basically all I am saying is take out the trip to the cashier and stop putting the money into their pockets and giving them no choice but to either deposit if they want to continue playing … or moving on to the next casino.

I lean heavily towards thinking we’re losing more by taking this approach. Keep in mind that we are talking about a small % of people in the first place. Only those who can beat the play-thru requirements. Out of those winners I don’t know what the % is that are bonus chasers vs the % of players who are legit = end up depositing some of their own money but again I say that a first time winner is almost a guarantee to come back and visit three or four times more before they figure out that every trip to the casino isn’t going to be like the first one.

John you have the numbers although I’m sure its a bitch to crunch. But when you take into consideration that people (at least those in the states) carry one thing over into online gambling from the real world casinos and that is being entertained, leaving the casino happy .. win or lose … and all that comes with having the feeling you’ve been treated fairly. Given your fair chance at winning because you’re a sport, you know the odds are in their favor .. but you said you’d risk it anyway.

Now all that excitement, good will towards men and other crap goes right out the door when you’ve been thru a hassle or feel like you’ve not been given every fair chance and I don’t think people are going to feel they’ve been given every fair chance if they find out they had crossed that magic line of “you can’t earn any more but you can feel free to lose it all back” … and are not told.

I know I have mentioned Casino Rewards bonus system but actually many other MGS casinos offer the same (correct me if I’m wrong) type of accounting system where the bonus is kept separate and when the player has met all the requirements the bonus is then shifted over into the real money account.

Its all very upfront, saves what i’m sure is a ton of support traffic and bad feelings towards the casino. And must be working on some level because CR has offered ND bonuses for as long as I can remember.