Interesting…seems like everything is overinflated on the negative side right now…
I have been working hard to figure it out and help them get it figured out. I think it can be a really good program if the glitches are fixed…and Danielle, Marcela and co. work hard for us – it is just hard to fix things that are out of their control as they only pass on our queries to programmers…
Here is still what I see:
1. Still showing processing fees for players who have not made a deposit
2. Processing fees exceeding 10% for players who have (up to 40% in some cases)
3. Processing fees for blackjack and sub-affiliate revenue (not shown anywhere in the customer report or backend)
In the above cases – all issues have to do with PROCESSING FEES. So, I hope this helps for them to locate the problem. I know my revenue is down 80% this month for the same NET REVENUE / RAKE generated by the players as compared to previous months – so something is definitely off.
Crossing fingers….!