Sorry to bring up an old thread, but I’ve had similar experiences. I’ve tried numerous times to contact support and/or Marcela and have been completely unable to get a reply. I am trying to get my affiliate accounts for AP and UB checked because I have not received any payments for half a year+ (i’ve been involved with other projects and have had health issues). If I am to understand the convoluted stats on chipleader, I’ve been paid several times, but I’ve yet to see the money. Numerous attempts and emails have gone without any reply. Hopefully here in a public forum I might actually be heard.