@Professor 166410 wrote:
All the operators of that software platform Spear. Read the entire post and the context.
I did the first time 
The OP makes reference to a couple of Playtech groups. The support person did not at all make any references to anything other than “other programs”. It is thus not correct to say that the support person was referring to other Playtech programs.
I’ll leave it at that. But I hope you see where I’m coming from 