Hi Marcelo,
You are referring to our high roller policy. We have now answered the email sent last night and it covers all matters in this post.
The high roller policy at WagerShare only applies once a player generates a negative win over $10,000 which takes their account over $2000 in the negative. The policy is unique to the brand where the negative win occurred.
If the criteria are met then the negative net win generated by the high-roller will be carried forward and offset against future net win generated by that high-roller. So effectively this player is ring fenced until they get back to a balance of zero. This does not affect other player earnings in the following months.
The high roller policy is rarely implemented as once your affiliate account starts building revenue it takes a large win to activate the policy. The premise behind this is to stop WagerShare paying out commission on negative winnings and thus always being at a loss.
Thanks
Alex Mockford
WagerShare