Thanks kwblue! Thanks Daera!
Kwblue, as I’m sure you’ve already read, this is what CM had to say about JF getting the best casino group award:
Best Casino Group 2007
The Jackpot Factory proved that it has what it takes to be an outstanding casino group. Making a 180 degree turnaround from last year’s Stupid Casino Tricks Award, they licked their wounds, and proceeded to put this bad chapter behind them.During this past year, players often expressed their relief and gratitude to the Jackpot Factory group; it had truly focused its energies on player satisfaction. This is admirable since it’s not often that a group can recover so quickly. Keep up the good work JF.
My guess is that the following is a fair answer to your comment: JF had a very business year, which amounted to a lot of player support queries which CM believed that JF handled very well. Did you ask CM?
Cheers, Lloyd