Well we as A group of Casino’s Pride ourselves on the fact we abide by all the Laws that Online Casinos need to regarding GAMBLING ADDICTION
We are By Law required to Lock these accounts for 6 Months.
Ecogra Require Us to do this so Do the Gaming commissions.
I went out of My way to get His purchases repaid which we thought would be a Good gesture and something we did not have to do.
The person concerned has a gambling addiction so there was nothing Rogue about what we did in locking his account
we have all the necessary seals etc on the site for People who have addictions and rules we need to abide by.
He knew he had a problem but persisted to Gamble at other MGS casinos who allowed him to continue to do so putting the Laws aside for their own gain . We do not and abided By the Laws.
As far as Out T & C we are very clear here in Respect to these sorts of Issues
When a player signs up at our Group or any other they The Player warrants and certifies that they understand and accept all of the rules and terms and conditions of any Casino they sign up for and ours are very Clear
T & C
“Notwithstanding anything in this agreement, in the event of any dispute regarding a wager or winnings, the decision of GRAND PRIVÉ will be final and binding in all matters”
Ecgra Clearly State
1) Procedures for Problem Gamblers must be clearly stated on their operators website (we do this)
2) Exclusions due to gabling addiction must be for a min Period of 6 Months ( we do this obviously the other operators feel this is not necessary and allow addicted gamblers to play with them this should be considered rogue?)
3)The operator reserves the right to exclude a player for a longer period of time
Those Casinos that allow People with an addiction to Gamble should be called Rogue and Not those that abide by the Laws set out to protect Players again I did what I could to assist in this Matter and Feel that was Fair for Both Parties.
This is Online Gambling which is Very Different in every way to Gambling at a Land Based Casino and cannot to be compared