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Reply To: Is this behaviour normal from a casino group to an affiliate?

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#755678
paolo
Member

Well, good discussion here and there.

First of all: I think kwblue nailed it with his statement about the miscommunication issue here in his post above.

I´ll try to address some points regarding my particular case and want to keep myself out of the general discussion here, because I have said everything I want into these general topics discussed here.

First of all: There is a zero chance that I have “orchestrated” any fraud in my case, because I was getting zero comission at the moment my account closure happened. Also I don´t know any of my players personally either.

Second point: The main thing that pissed me off a bit was this super bad communication I got from this particular affiliate program, and I wanted to highlight this issue in general. Because this kind of miscommunication is just plain bad business practice. Seems like almost everyone here agrees with me.

Thirdly: Of course I was a little (very little) pissed about closing my affiliate account too after 20 first players sent out of hundreds, because I am almost 100% sure that none of my players committed actual real fraud (multiple accounts, playing against general or promotion T&C, cc chargebacks etc.). If they would have, I am sure I´d seen signs of this in other casinos I promote already also.
I am almost 100% sure that AffiliateRewards decided to close my account (and also decided to call it a “fraud”) just because these ~20 very first players of mine (early adopters as they are called) were newbies to online casino gaming and decided to use Yukon Gold´s promotional offer, which they (as a casino group) have decided to offer (not me as an affiliate), particulary targeting newbie players. AffiliateRewards has shown in the past, that they like to call this kind of playing style a fraud (there has been some active threads in casinomeister about this).

I even find this scenario a bit funny: 1) some casino decides to run a promotion, which clearly is targeting newbie players 2) then these newbie players come to casino through affiliate links, and when these players decide to accept this offer, which casino offers -> then 3) casino is blaming affiliate about bringing in “fraudalent” players and 4) closes affiliate´s account.
When the actual reason why these players decided to choose particulary this casino as their first or second casino, is that promotion, which casino offers, NOT affiliate. Still all the blame is on an affiliate.
A bit ironic, isn´t it?

But you guys can continue about this. I have lots of support stuff to do with my players now and I have plenty of other affiliate programs to promote. GL everyone!