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Reply To: Is this behaviour normal from a casino group to an affiliate?

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#755549
paolo
Member
Renee;146971 wrote:
No offence intended mate, but I was away on personal leave. I think that’s good enough reason. Perhaps you should consider what personal leave means and that saying ‘it’s not good enough’ may be insensitive. I am human afterall.

I am not blaming You that You were not able to contact me. I honor your personal off-work time. But there should be some standardized email that can be sent by the person who presses that button at the same time so an affiliate does not have to live days in the dark without any info. It could be simple message something like:

“Dear Affiliate

This is a standardized message in a case of an account closure: You are not able to login to your affiliate account at the moment because of a temporary or final closure of your account – you will be sent personal information later about this closure, when our affiliate manager will be back on duty.

Best Regards,
RewardsAffiliates”

Something simple automated message like that would make message receivers life less stressful.

GL to everyone in the future, I have nothing personal against Reneé or anyone else. Just a bit unhappy with business practices used here.