It’s not only the affiliates that prefer email and msn – When I first started selling advertising, stands etc to the affiliate programs I found it almost impossible to get hold of them and would call all the time to try and introduce myself – I then resorted to email and “hay presto” everything sold out (well almost)
Email and msn are great but they can also use up vast amounts of my time – Often I find myself taking loads of time to discuss a point on msn or email which could have been dealt with in 2 minutes on a phone call, but I do love having a records of everything and doing multiple things at a time so I am conflicted on what I like best