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Reply To: Has anyone ever received this e-mail???

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#750117
Anonymous
Inactive

Hi all,

Email notification about these technical issues was received from Focalclick on 9/21/2007 7:17 PM.

In the last few days, our programmers have encountered
technical issues relating to the exporting and display of
player statistics onto the FocalClick systems. This would
result in online stats not being updated in the last 2 days.
They anticipate full restoration by this coming Monday.

All player tracking and data collections systems are
unaffected. All traffic metrics continue to be collected as
normal and when the reporting systems are back online,
all statistics will be updated.

Please hold off any “untracked” player requests until at
least next Tuesday. I apologize for the inconvenience.

Kind Regards,

Mark
http://www.focalclick.com

As far as I’m concerned, technical issues etc like these are common and happen with all poker rooms. Even the biggest ones. So no need to panic, they’ll sort them out.