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Reply To: Your casinos need 3 weeks to pay winners?!?

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#741000
Anonymous
Inactive

i want to say something to this
you say if players having a history and you have their docs
its will be done quicker.

well mostly you recieve their docs with their 1st withdrawal
so… and this takes long
then, now that player would have a history
but will he come back and dep after such a long wait on winnings?

another thing,
for a requst to neteller your casino support stating
no need to send docs due its a preferred method
ok…then i can understand you need 3 days to review and approve a withdrawal
but what takes it then so long that a players recieves the money?

casino support says exactly this

Please be informed that our Financial department takes from 3 to 5 business days to review and approve any withdrawal request. Once approved, you can expect your payout between 2 to 3 weeks.

and this is what makes a player stay away in my opinion.