I already received the $25 bonus Chris. I think I am going to buy a bag of marbles with all that loot lol. Let me first say I appreciate you making an effort here. However, what casino on the planet makes you wager your deposit 200 times in order to receive a bonus. Further more, the website says the following:
Players can claim their bonus here after wagering 200 credits.
I interpret that as wagering a total of $200 in credits. It certainly would never cross my mind that I needed to wager my deposit 200 times to get the lousy bonus. Then to have the bozo tell me even if I lost my deposit in full, I am still not eligible to get the bonus. I’ve never heard of that and I am an avid gambler and a casino affiliate. I suppose its possible, but it certainly is not the norm.
Its a damn mess over there, and I am not going to waste my time telling you everything wrong from a players perspective. Perhaps you can share what the deal is with that bonus though. Is it correct that a player must wager his deposit 200 times to get the bonus? If so, then your terms are ambiguous and are misleading players. If that is not the case with the bonus and you only need to wager $200 worth, then your support is incompetent, as well as not very customer oriented. Either way, its not good and you guys need a lot of work over there.
Again, I appreciate your efforts, I just am not going to waste any more time on it. Say thanks to Minke, you not only lost a potentially avid player, but also an affiliate who is always looking to bring on new trusted gambling sites. Nice work Minke.
BTW, sorry to beat you up. Your job is to bring new business in the door, not babysit the actual sites themselves and I understand that. But sometimes if the affiliate dept doesn’t step in and give someone a clue, then no one will. And getting the bonus terms right so players can easily read and understand them is elementary watson. If nothing else was right on the website, that should be the one thing that is. Someone needs a little clean up or consulting work done, casinonordica is off on basic fundamentals in this business. And if your casino ever wants to be a player in this game, I would suggest putting all your support staff through a training class so they stop treating every player like a bonus abuser. They are begging players to go elsewhere. Good luck.