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Reply To: March payment problem

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#734122
Anonymous
Inactive
splinterfree wrote:
i’m still waiting for my WT. just received an email today from you asking for bank code and routing number which don’t seem to exist with EU banks.

always received neteller payments on time from you. its the first time i asked for WT and straight away payment gets delayed by 2 weeks?

i’m not bitching, just venting (did expect this to arrive by now)…

oh well

splinterfree

My apologies for this. We have had a changeover in accounts (ie the person that sends the affiliate payments) and they did not tell me this was needed (they are still learning the process). I actually went snooping and found it myself. I have had words and this should not happen again moving forward.

I can get your bank code from your IBAN: It’s the 4-10th digit of your IBAN number. (http://en.wikipedia.org/wiki/International_Bank_Account_Number)
I can’t get your routing number from your IBAN though. If your bank comes back saying they don’t have one, I will go to my accounts team and tell them that.

Anyhow I have just seen your email and will reply now. Again, my apologies.