Hi ntaus,
My apologies. I misread your PM, and mistook your question as referring to payment options for affiliates.
I agree that the casino is currently lacking deposit or withdrawal options, and that this could result in some players moving on to other brands. However, this is a situation that is being addressed at this time, and one that we have been informed, would be resolved within the next 2 weeks.
I would like to point out that the casino is in its infancy when compared to many of the other brands out there who have been around for years, and as such do not have the track record or historical strength to fix problems of this nature on the fly, as most of the stronger brands have been able to do.
That said, I can say with certainty that the “US Crisis” has not affected the Atlantic Lounge brand in any significant manner. I would agree that there has been a drop-off in deposits, but this value has been minimal. We are seeing a steady number of new players and existing players deposit on a daily basis, and many of our other affiliates can attest to this.
I would like to clarify the issue related to RTG. It should be noted quite clearly that not all affiliate programs who have casino brands using RTG as their platform, run on the same affiliate back-office system. We use the “Global Affiliate” system which allows for the addition and management of multiple brands, whereas most other affiliate programs use the single affiliate system. Although the RTG system we use can be relied on for accuracy of data; etc, it does lack the flexibility that we require, and hence the reason we are looking to redeploy our program on a new system that is compatible with RTG, but that allows us to provide our affiliates with the resources they need.
I am not able to say with certainty why you have not seen the same performance or results as experienced by many of our other affiliates, but I am willing to help you in any way I can to turn things around. I will take an in-depth look at your stats and provide you with my findings / suggestions, which I hope will help in producing results for you.