So a few people have questions about their accounts and put them in the wrong thread. Fine. But please keep in mind this is about resolving issues here.
while I can’t be more sympathetic to your cause … she’s right.
Go start a new thread concerning this topic 
its the right thing to do.
ps.
I’ll give Marvyn this much …. he’s been more on top of things than any fortune lounge manager I can remember though I think David was a good one. … personally …. I never could make money with them and have issues why I don’t on at least the occasional month … make money? I have sent them many players and despite having issues …. I can hardly keep myself from some of the offers they make ……
yet out of all the players I sent them over the years …. I never get a check. if someone decides to start an additional thread towards their bottom line ….. I will be happy to bring up all my issues with them. 
*sorry if I went on too long bout this……. in the end ….Dom’s right. start a new thread.