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Reply To: tracking problems

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#718767
Anonymous
Inactive

Hi,

Apologies for not answering sooner. Yes this was indeed a problem and it has now been fixed.

There was a redesign and for a couple of days the stats were not updating on the front end, although we saw the correct information on the backend. The incorrect html code was also on the site. This has now been resolved and your statistics for the missing days were added on to this.

If you are still having problems with this, or notice anything unusual please let me know, but otherwise I have been assured by our Development Team that this is no longer a problem.

Best,
Carly