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Reply To: Negative Carryover

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August 28, 2006 at 3:49 pm #703718
Anonymous
Inactive

Hi Nauti Kitten,

Please find below the answers to your questions.

Nauti Kitten wrote:
My questions:
1. I’ve only had 1 “real” player deposit $100 once, and they received a bonus in the amount of $320.01. The other 46 “real” players have not deposited but have received bonuses totaling $1351.91 amongst them which I can assume was the $30 no deposit bonus from Joyland?

Yes this is exactly the case. By promoting free bonus you are taking a chance. It can tremendously increase the total amount of your players, and it can sometimes result in players who take advantage of the bonus but don’t deposit afterwards.

Nauti Kitten wrote:
2. Am I earning a 50% negative commission on no deposit bonuses. I’m showing no deposits for August, therefore there should be no Net Gaming Revenue (+ or -) especially since the $100 deposits in July was obviously lost by the player otherwise I would not have received a payment for July.

When looking at the T&C’s Net Revenue is a little more clear as follows:

1.5 Deposit(s) is the funds transferred by Players to their Site account.

1.6 Redeem(s) is any and all funds withdrawn or cashed-out by Players from their Site account plus the amount pending on the players account plus any Deposits reversed (or credits given) by us, in our sole discretion, to negate fraud, error, Player non satisfaction or through charge-backs.

1.7 Casino Net Revenue means the sum of Deposits less Redeems generated on your Tracker(s) based solely on our log files.

2.3 Pay – Advertising Revenue
We will pay you Advertising Revenue (as defined above) that we earn from players directed from your site after they open an account with us and based on Deposits they make for real money.

Your account is currently set to 50% commission with negative balance carried – the bonuses count as real money given to players. (I have accented some of the relevant points in the T&C paragraphs you’ve quoted.)

Nauti Kitten wrote:
3. There’s no mention that bonuses are included as redeems only credits given “to negate fraud, error, Player non satisfaction or through charge-backs.” As listed above in 2.3 you will only pay me Advertising Revenue based on Deposits for real money, so why are my stats reflecting negative revenue for August?

The free bonus is by definition “amount pending on the players account”.

Nauti Kitten wrote:

4. The Joyland free $30 promotion as a 99x wagering requirement ($30×99=$2970), yet the stats reflect that most of them met that wagering requirement. Please tell me this isn’t so, if it is I must be doing something wrong as I can barely make it to a 15x wagering requirement.

All players lost the free bonus. The wagering requirement is only if a player won with the bonus and requested to cash out the money.

Therefore, the wagering requirement doesn’t have to be met in case of losses.

I hope this answers all your questions. Please feel free to contact me for further assistance.

Best regards,

Ora
ora at cpays.com
http://www.cpays.com

:capmiami: