my password is a word and 2 numbers. I have no idea how they got the password. It had to be one of 2 things
1) some kind of spyware that recorded my password when I logged in. Maybe my office security did not catch it, that’s possible.
2) It was an inside job by neteller. Someone at neteller giving my password to someone else so they could steal my money.
I’m not sure which it was, but something happened. In the thread at Bluff I linked, not only did the original poster have a problem, but I think at least one other person in the thread said their account got hacked as well.
Neteller needs another layer of security regardless. You should have to answer the security question or something to withdraw money.
One of the security agent admitted they are looking into the rash of problems they’ve had and what they need to do to prevent them.