I’m hoping this is a mixup. If it is not this is really a step in the wrong direction.
Yes, I agree with BJF. Carrying over wagering requirements from a bonus + deposit that was previously lost always causes problems.
It’s a bad policy IMO. I think this is a situation where the casino should bite the bullet and set the wagering back to zero if the player busts out.
I’ve been thinking of carrying your casinos; however, if this is the current bonus policy of your group, I will probably reconsider.
Just my 2 cents, but your group of casinos has always had a bonus policy that was very hard for the players to understand. I believe this has kept your casino portfolio from achieving the prominence of most other Microgaming casinos.
When it comes to bonus money, promotions and Terms & Conditions, the simpler things are the better.