I’m not sure about bonus changes, but I do know that in my case they are not only carrying over losses from one month to the next, but also combining wins/losses across casinos. I signed up with them in the spring and unfortunately (for me) the first players had large wins and they are now using that as an excuse not to pay me on losses since then. Even their own reporting software indicates that I am owed over $3K, but still they refuse payment. I’ve been going back and forth with Frank for a number of months and I do not expect they will change their tune. I just want to make sure others know that this is a possible way you will be treated by this outfit.
(amount due copied and pasted from their reporting screens)
July: Payment Due: $1,179.34
September: Payment Due: $1,690.90
December: Payment Due: $376.00