CC has been the leader in chargebacks for years.
They also have a processor that only sums up the chargebacks once every 3 months.
Due to the flood of complaints this causes, I hear that they have started trickling some of the major ones so it’s not so overwhelming.
The casinos appear to have some problem – and I was also told by an independent person that yes, they are mostly Citadel chargebacks and have been for years. This agrees with Connie’s statements.
So the solution would seem to be to remove Citadel – but apparently they have known this for a long time and haven’t done so.
So you’ve got to assume that Citadel makes them a lot more money than it loses them.
The question is – how many Citadel deposits are you profiting from? Does it outweigh the aggravation of the chargebacks?
I think this is the question they need to be asked.
I don’t promote them at all so will not be pursuing this. Just my thoughts here.