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Hi bb1webs
I have just seen your email. I will check your links again and also look into this player for you.
This occassionally happens, but is usually due to the player not signing up correctly. :banger:
As long as they are not linked to someone else, we can manually sort this out.
I will PM you about this.
thank you Claire.
update is the player is now showing.
rest assured as I am adamant about getting Partner and myself on a successful working basis … that i will be sending many more testers until I’m satisfied that things are showing correctly and will continue to post when they don’t.
thank you again Claire for your time in this matter.
Hi all again,
to be fair to Partner, I received this from Claire:
When the stats update at the start of every month, sometimes there can be a delay in this. This means sometimes you can not see this information until the afternoon.
It was the first of the month when I checked; so that may have been the cause.
Further tests will reveal whether the problem is solved or not.
Thanks everyone for your interest.
