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I played and cashed out – wasn’t told that in my letter. Was a week ago or so…
received this email after I asked them what was up..
Dear Kevin,
Please accept our apologies about the email that you previously received from us. This was an administrative error and you were sent the wrong automated email. The email that you should have received was an email stating that your withdrawal has been completed.
Sincerely,
Customer Support
Paradise 8 Casino
Glad to see this was resolved. A very strange error indeed.
-Justin
I got the same email… Let’s see if I can find it (within minutes of a withdrawal):
Hello xxxxxxx,The Customer Service Team here at wanted to send you out a friendly reminder that your account has been inactive for a while and has a 8.75 balance remaining.
Your login is xxxxx
If you are having problems with your account or are unable to logon then please contact a Customer Support Representative for further assistance.
Thanks from
—-
Notice the grammar is wrong and it ends at ‘Thanks from’.
I hope this is fixed
OK, thanks KW. Looking into this now.
-Justin
Hi Guys,
Problem is now fixed … it was a simple configuration error.
Thanks again for bringing it to our attention.
Cheers,
JustinHow long has this casino been running again ?
:rolleyes:
