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April 16, 2006 at 1:42 pm #688857
Anonymous
InactiveI will be very interested in how that turns out for you.
Personally I think players should be given an upfront choice:
A welcome bonus with wagering equirement, or a loyalty bonus without wagering requirements.
We all need to work harder on retention.
The casino wanting to retain is obvious, and as affs, we want to build a player base. As player, a loyalty bonus free of WR is very attractive.
I hope some of the industry picks up on this – I would like to promote it if available.
April 16, 2006 at 7:05 pm #688862Anonymous
Inactivedominique wrote:I will be very interested in how that turns out for you.I’ll keep you informed Dom. Though to be honest, as its been a gradual “fade”, i expect impact to be minimal. Plus I tend to aim for the experienced gambler rather than newbies, in general, anyway.
Before i took the final plunge, i ran a poll at CM and was generally interested to see around 75% of players wouldn’t mind if signup bonuses were history so long as they received good service and decent loyalty schemes. Which is how it should be IMO.
damiandunlap wrote:you a good man simmoLol…or foolish…time will tell
April 16, 2006 at 7:07 pm #688863Anonymous
InactiveInnovation may or may not work – but it is never foolish
April 16, 2006 at 7:10 pm #688865Anonymous
InactiveDominique wrote:Innovation may or may not work – but it is never foolishFab. Cos i have this new 3-sided wheel i want to roll out…
April 16, 2006 at 7:12 pm #688866Anonymous
InactiveDoes it roll?
April 16, 2006 at 7:14 pm #688867Anonymous
InactiveDominique wrote:Does it roll?
Don’t be foolish
April 16, 2006 at 7:19 pm #688868Anonymous
InactiveMe? Foolish? Why, I am always very dignified!
April 16, 2006 at 7:28 pm #688869Anonymous
InactiveLol.
Seriously though, I think this will only work if I can provide good information that seasoned players find useful. I consider myself “experienced” in playing terms, hence why I feel I am better suited to this type of player…the player who has been round the block a bit and needs background info more than the obvious stuff.
Passing on some of my experiences, both good and bad, plus info that you only find out by playing is the way I have headed in the past year, so I am hoping the legwork in successfully removing bonus info is done. We’ll see.
At the end of the day, I want to refer players to casinos where they will be happy and want to stay, for both business reasons and of course, moral reasons. It’s in everyone’s best interests. My thoughts are, that while a bonus can definately serve a purpose, if a player is swayed by the bonus, they may not yet be in a position where they know what they want. Nor am I liklely to be able to sway them much.
Nothing against them, simply not my target audience.
You could argue that this makes the information I provide incomplete. I’d probably agree, but counter-argue that when the player does click through, they are likely to have their expectations at least met, if not raised. And that’s what consumer oriented business is all about. Meeting and exceeding expectations. Well, that and communication.
I think it’s where a lot of casinos (& businesses in general) go wrong. They flash it all up, get the customer’s expectations raised, then the customer gets let down when the full truth of what’s on offer, or the restrictions attached, is revealed. I prefer to work in reverse.
Hmmm…I wonder if this makes me the first Affiliate site without bonus info
lol. Cheers
Simmo!
April 16, 2006 at 7:53 pm #688871Anonymous
InactiveI do have pages with bonuses, but out of some 2000 pages only a handful have bonuses.
April 16, 2006 at 8:04 pm #688872Anonymous
InactiveOK I’m in danger of ranting now…but hey…Nicole @ Roxy (jokingly) accuses me of riding my “hobby horse” on Reverse Withdrawal so I’ll have an “open day” at my stable…
What will be interesting is when the first casino steps forward and removes (or replaces) the signup bonus. Opinion on whether this will happen is divided in player circles…I appear to be in the minority thinking it is inevitable…one day.
This is my theory (I’m no Richard Branson mind!). As bonuses get tighter, more players will start to voice their discouragement in taking bonuses, and more players will look for other incentives to play. Right now, there are probably only one or two casinos that could get away with removing the sign-up bonus, and even then it would probably significantly dent turnover (if not profitability) simply because of the choice offered elsewhere.
It’s only logical that if casinos continue to tighten bonus offers to the extent where they don’t make a loss, players will realise and start to consider whether they are worth the aggro. Ironically, this will probably place the signup bonus exactly where it was originally intended – as a means for a player to test out a casino, and only that.
But as we see more consolidation, the competition will become more focused on service and loyalty IMO. And reverse times will be a small but significant part of that equation. It may be years away, who knows, but at worst, I think we’ll have two player markets to target as we move in that direction.
Yee-hah.
Simmo!
April 16, 2006 at 8:42 pm #688873Anonymous
InactiveGut feel is that the move isn’t the best one you could take. It may make it seems like you have not bothered to collect the information.
Instead you should mention the bonus – after all it is valid information – but also go into the wagering and playthrough requirements in the review.
Point out how long it will take to play through. That’s correctly presenting information. Not mentioning the bonus at all will put your site at a disadvantage.
And – no – I don’t think signup bonuses will go anytime soon. Just like airmiles or bonus points on credit card spending they are a function that is here ot stay.Punters expect them – punters will get them – although the practice does seem at odds with real world casinos that offer bonuses to high-rollers and VIPs ?
April 16, 2006 at 8:50 pm #688874Anonymous
InactiveTheGooner wrote:Instead you should mention the bonus – after all it is valid information – but also go into the wagering and playthrough requirements in the review.Point out how long it will take to play through. That’s correctly presenting information. Not mentioning the bonus at all will put your site at a disadvantage.?
Hi Paul
I toyed with this idea – in fact, thats largely how i had it with WR on display etc. – but I decided that if i miss a change to WR or bonus, I am sending a punter through with higher expectations, and he/she may lose the trust in my site.
If i find it hits earnings hard – or i start to get negative fedback – then this would be a fall-back, but my hope is that those who sign up off the back of my text, being less likely to be bonus-influenced, will be more valuable punters. Quality over quantity.
Like anything though, its finding the balance, and I could be way off the mark.
Cheers
Simmo!
PS.. nerves for wednesday? :shots:
April 16, 2006 at 9:16 pm #688879Anonymous
InactiveTrying to stay on top of wagering and restricted games is a nightmare. Things just change too often. I heard that last year at one of the conventions the person from Intercasino said, “If you can’t fully understand the terms of a bonus in 3 short sentences it is too complicated.” Amen to that.
I hope more MG casinos move in the direction of the EZ Bonus system. It seems to me that 80% of player complaints have something to do with bonuses.
April 16, 2006 at 10:01 pm #688881Anonymous
InactiveBJF wrote:I hope more MG casinos move in the direction of the EZ Bonus system. It seems to me that 80% of player complaints have something to do with bonuses.Is that all?
Looks more like 99.9% to me.
April 16, 2006 at 10:05 pm #688882Anonymous
InactiveA reasonable point guys … casino bonuses are tricky to keep on top of – we manually verify once a month (but we only do a dozen casinos)
… and they’re all pretty good about telling affiliates in advance of any changes via a newsletter anyway.
Again it’s the difference between a serious casino setup as part of a bookmaker operation … and some of these smaller virtual ones …
And Simmo … nervous isn’t the word .. I’m not sure that I’ll be able to watch it live – I may have to go for a walk and get te thumbs up/thumbs down when I come back in the door …
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