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  • #589667
    Anonymous
    Inactive

    Improved/Relaxed Wagering Requirements

    Having spoken to many members of CAP … and kind folk we met in adult chat rooms over the past few months, management is acting upon concerns that the wagering terms and conditions at our group of casinos have been overly tight or confusing, and served as a deterrent to new players joining our casinos.

    For those of you who don’t yet know us so well, or casinos include Aztec Riches, Challenge Casino, UK Casino Club, Golden Reef and Music Hall.

    The major concern with our previous system is that it was overly complicated to a first time player and inhibited their freedom to play and cash in on winnings when it suited them.

    To understand exactly what the changes are, lets look at what we had:

    · Play on Craps, Baccarat and Vegas Strip Blackjack is not counted towards in the Minimum Level of Play requirement.
    · 15x (Bonus) in the Bonus Account
    · 45 x (Bonus) on Blackjack (except Vegas Strip Blackjack), Roulette, and all Poker games in the Bonus Account
    · 15x (Bonus + Deposit) in the Real Account
    · 45 x (Bonus + Deposit) Blackjack (except Vegas Strip Blackjack), Roulette, and all Poker games in Real Account

    The new and improved Bonus Wagering Requirements are:

    · Play on Craps, Baccarat and Vegas Strip Blackjack is not counted towards in the Minimum Level of Play requirement.
    · 20x (Bonus+ Deposit) in the Bonus Account
    · 60x (Bonus + Deposit) on Blackjack (except Vegas Strip Blackjack), Roulette, and all Poker games in the Bonus Account
    · There are no wagering requirements on the transferred amount.
    · Once the wagering requirements have been met in the Bonus account and a transfer has been made – the bonus amount will be removed from the bonus account.

    By taking off the wagering requirements on the transferred amount we have almost halved the play through. We like to think that in a small way we have saved many of our player’s hair follicles from being forcibly removed in a moment of frustration… Which is a good thing.

    So what does this mean to you? This will improve our player conversion from guest to real to depositing players and at the end of the day improve player satisfaction, giving us a higher level of retention.

    We expect the end result of these changes to be optimised revenue on traffic delivered and increased monthly payments to affiliates.

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