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Viewing 15 posts - 16 through 30 (of 81 total)
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  • #832942
    gokken
    Member

    @Inspiration 251096 wrote:

    should be fixed now !

    All clear now :)

    #832946
    Anonymous
    Inactive

    3. Calculation of Classic Casino Commission

    3.1. If in a calendar month the Affiliate directs at least 1 New Depositing Player to any of our sites, the Commission will be calculated as follows:

    3.1.1. If the Casino Net Win generated by the Affiliate is less than or equal to US $15,000, the Affiliate will earn 25% Commission on the Casino Net Win.

    3.1.2. If the Casino Net Win generated by the Affiliate is greater than US $15,000 but less than or equal to US $30,000, the Affiliate will earn 30% Commission on the Casino Net Win

    3.1.3. If the Casino Net Win generated by the Affiliate is greater than US $30,000, the Affiliate will earn 35% Commission on the Casino Net Win.

    3.2. If in a calendar month the Affiliate directs 0 New Depositing Players to our sites, the Commission will be calculated as follows:

    3.2.1.The Affiliate will earn 20% Commission on the Casino Net Win.

    3.3. For the purposes of this clause 3 the following terms shall have the following meanings:

    3.3.1. Casino Account: an account opened by a Customer at any Merchant Casino.

    3.3.2. Casino Affiliate Net Win: Gross-Win less Non-Cash less Progressive Contributions (progressive games only).

    3.3.3. Fraud: any conduct that the Merchant in its sole discretion determines to be fraudulent conduct which shall include, but not be limited to, fraudulent credit card transactions and / or Charge Backs.

    3.3.4. Gross Win: the total revenue generated by a Merchant Casino as a result of Customer losses less Customer winnings by New Casino Customers introduced to the Merchant Casino by an Affiliate.

    3.3.5. Non-Cash Items: the value of free credits or Free Spins or Cash handed out to players by a Merchant Casino.

    3.3.6. Cash: a monetary value or cash spent on incentives and value added services.

    3.3.7. Progressive Contributions: a percentage of revenue generated on any progressive game that is paid over by a Merchant Casino into a progressive pool.

    3.4. In the calculation of Commission where Casino Affiliate Net Win in a given calendar month is negative due to Customer winnings and/ or Non Cash Items and/ or Cash Items and/ or Progressive Contributions said balance will not be carried over into the following month. A negative balance due to Fraud Costs will be carried over into the following months.

    3.4.1 Netwin = Grosswin – (Cash Bonus + Non Cash Items + Progressive contribution + Costs)

    This is part of referbacks T & C. It looks like all the MG casinos are in sink. Could it be MGs new requirement to the companies that run MG software.

    #832947
    gokken
    Member

    I wont finger the MGS casino but I’m a VIP. On the 1’st of each month I receive a bespoke cash-back deal. Normally the Operations Director tallies up what’s owed and credits my account.

    A few months ago he was away and the Pitboss sorted my bespoke. When I received the email, he’d listed the calculations. Normally I wouldn’t receive this, I’d just get a flat $ value.

    The point to all this, bonuses had been deducted from total losses and my bespoke % worked out on the remaining figure.

    Thing is though, all these bonuses (for that month) were never cashed out; I lost everything I deposited and the bonus comps too.

    Apart from a 15% fee which MGS slaps on all bonuses and maybe another 5% max for other fees, the casino did not lose these bonuses as claimed.

    Using Double Entry Bookkeeping, clearly shows these bonuses are being (when lost back to the casino) claimed as losses by MGS casinos. When in fact, each bonus debit clears each bonus credit when lost back to the casino.

    Double Entry Bookkeeping

    bonuses.gif

    NB – Keep in mind the deposit is lost as well as the bonus too.

    Another way of looking at this:

    • Bob gives Bill $50
    • Bill returns $50 to Bob
    • Neither Bob nor Bill have gained or lost $50

    However it seems MGS casinos regardless if the players loses or withdrawal a bonus, all MGS casinos are deducting bonuses from Gross Gaming Revenue. Effectively taking a double dip on money they have already received back, which it turn reduces Net Gaming Revenue which affiliate commissions are calculated on.

    Least to say when I pointed this fact out to the Operation Director (where I get my VIP bespoke), all future cash-backs were paid without deducting bonuses which were not withdrawn.

    I have now started studying all my MGS affiliate accounts to see if I’m also being cheated by these phantom Gross Gaming Deductions.

    So far I have spotted numerous questionable deductions. Could this be why I’m seeing an increase in bonus value % given to my depositing players? In some instances these bonuses are exceeding 45%.

    Reiterating, if these bonuses are being lost back to the casino, the casino is neither in debit nor credit for each bonus. Each bonus debit is cancelled by each bonus credit returned to the casino.

    Edit: These questionable bonus deductions include instances where MGS casinos have given a player a small bonus ($2 – $5). These players did not deposit in a given month and the bonuses were lost back to the casinos. However these have been deducted from Gross Gaming Revenue.

    In one month a casino gave out 457 of these bonuses, to players who did not deposit in that month. For each of these player entries, Net Gaming is (-$2 to -$5). Where it should be $0.

    We all know the minimum withdrawal at most MGS casinos is $50.

    However these negative Net Gaming values are the exact value of the bonus given to these players. So obviously no one withdraw and worse, the casino got them all back BUT deducted them as a loss which put Net Gaming at a negative amount.

    Here is one of these accounts:

    • Purchase: $0.00
    • Gross Gaming Rev: $0.00
    • Progressive Fees: $0.00
    • Bonus: $2.21
    • Net Gaming Rev: -$2.21

    In these instances Net Gaming should be $0

    On these bonuses to the 457 players I’ve had approx $1,400 falsely deducted from my Net Gaming. Just on these figures I’ve been scammed $420 of my rightful commission.

    #832950
    Anonymous
    Inactive

    The BrightShare program has always been, and will remain, trusted, fair and committed to positive long term business relationships. Our tagline reflects what we believe in – Playing Fair, Sharing success.

    The markets around us have changed dramatically in the past few years. We have not changed the essence of the program and the core of our business terms for more than 8 years and we therefore decided to revisit and update the program.

    We have a deep obligation to share our success and profits with our affiliate partners. This must be done in a way that is attractive both for our partners, and to the casinos we represent, in order to create a Win-Win situation, in which all parties benefit.

    We have checked ourselves against other programs and compared it against common and accepted business industry standards.

    As stated, the change applies to all of our affiliates as of May 1st 2013.

    As always, for any commercial or technical inquiry we invite you to contact your dedicated account manager directly or send an email to support@brightshare.com.

    The BrightShare Team

    *This is posted on behalf of Marcia , our formal Forums moderator, as she is not available due to personal reasons.

    #832951
    Lucretia
    Member

    IMO it is time for CAP to remove the Brightshare listing.

    This rogue behaviour will not be accepted.

    #832952
    Anonymous
    Inactive

    @Inspiration 251112 wrote:

    IMO it is time for CAP to remove the Brightshare listing.

    This rogue behaviour will not be accepted.

    I have not found one MGS casino that doesn’t use this formula.
    Revenue Share will be calculated in the following way:
    (Casino Profit ) x Commission Percentage= (Total Loss – Total Payouts – Non-Cash Items – Applicable gaming taxes and gaming fees) x Commission Percentage

    “Non-Cash Items” will now refer to the value of free credits or bonus money handed out to players by the casino or any other direct costs incurred to maintain the loyalty of a player.

    It seems to me that this is a rule of the software provider not the individual casino.

    I’ve looked at other software (RTG) and they balance out the credits and debits to Zero.

    #832953
    gokken
    Member

    @titus 251113 wrote:

    It seems to me that this is a rule of the software provider not the individual casino.

    Your 100% correct. Most of the places I promote are MGS.
    Though some of the MGS aff programs word it differently but it all means the same thing.

    The problem with this though, if you don’t check these figures with an eagle eye or your not savvy to how they audit and present these figures, the deduction of bonuses can be manipulated to taking them out twice and making the figures appear Kosha.

    @titus 251113 wrote:

    I’ve looked at other software (RTG) and they balance out the credits and debits to Zero.

    Yep that’s exctly what they do.

    Hence if a MGS aff program is removing the bonuses twice then your actual commissionable income is being hit by phantom bonus deductions and your getting screwed like I am, once again, by another dodgy MGS affiliate program!

    #832954
    gokken
    Member

    @Inspiration 251112 wrote:

    IMO it is time for CAP to remove the Brightshare listing.

    This rogue behaviour will not be accepted.

    CAP should rogue them so should the GPWA, APCW and every other gaming affiliate forum/association. These places claims to hold the best interests of their members and affiliates 1’st and foremost.

    However AGD is the only place who has acted here. And from my understanding, what he (Andy) makes from sponsorship, goes toward paying for further site development etc etc.

    His site definitely doesn’t keep him in fast cars, BIG houses, jetsetting to every conference or employing multiple staff members. Just saying :D

    #832955
    Anonymous
    Inactive

    @AussieDave 251115 wrote:

    CAP should rogue them so should the GPWA, APCW and every other gaming affiliate forum/association. These places claims to hold the best interests of their members and affiliates 1’st and foremost.

    However AGD is the only place who has acted here. And from my understanding, what he (Andy) makes from sponsorship, goes toward paying for further site development etc etc.

    His site definitely doesn’t keep him in fast cars, BIG houses, jetsetting to every conference or employing multiple staff members. Just saying :D

    CAP & GPWA Get substantial $$ for putting them on the recommended list and also commission from sub affiliates which signup under them.

    #832956
    Anonymous
    Inactive

    If CAP does the right thing and boot Roxy and Brightshare, I’ll find myself posting here more often.

    #832958
    Anonymous
    Inactive

    Hey guys,

    I will personally get involved in this one as we have a pretty good relationship with the senior management at Brightshare. i am also planning a trip to Israel soon so will try to catch up with them in person.

    In terms of CAP’s interests, we’ve resolved LOTS of major issues with operators, T&C’s, etc. and remain committed to continuing to do so. We are actually moving away from the sponsorship model completely and I will update everyone on that timeline once it’s clearer.

    I’ll connect with Andy at AGD on this one also.

    Best
    Warren

    #832960
    Anonymous
    Inactive

    I remember when microgaming was the gold standard in online gambling and fairness. Then there was referspot, then these programs started offering 60% commissions, but with a massice amount of deductions line Video slots.com… now the older programs are drifting away. Promote crap at the bottom of the barrel where it belongs and put the good stuff on top is the only recourse. I hope Brightshare and Warren come up with some reasonable solution. Retro terms are bogus as well.

    #832963
    MissM
    Member

    So brightshare of no good anymore? Rewards Affiliates sucks for a while I believe and Wagershare is also a no go. What Microgaming program do you prefer, is still ok and a fair program?

    #832964
    Anonymous
    Inactive

    Hi Warren, it is not just Brightshare. Roxy Affiliates have also been closing down accounts of long time affiliate partners, citing lack of promotion.

    Would be good, if you could seriously consider kicking to the kerb and suspending any sponsorship by a program who make retroactive changes or in the case of Roxy carry out ‘rogue’ practices.

    Bringing them back on if and when they relent and see the error of their ways.

    Frankly, going around the houses for weeks or months on end hoping to get a resolution is not the way to deal with programs who follow this course. As they still benefit from exposure on sites such as your own, here at CAP.

    Just my 2 cents.

    #832966
    Anonymous
    Inactive

    @Webzcas 251128 wrote:

    Roxy Affiliates have also been closing down accounts of long time affiliate partners, citing lack of promotion.

    Speaking of Roxy Affiliates, I just noticed the following term:

    5.1 If your account has been inactive, meaning you have not delivered any new depositing players, for more than 3 consecutive months we reserve the right to lower your commission to a minimum threshold of 10%.

    Is this new?

Viewing 15 posts - 16 through 30 (of 81 total)