Hi Warren, it is not just Brightshare. Roxy Affiliates have also been closing down accounts of long time affiliate partners, citing lack of promotion.
Would be good, if you could seriously consider kicking to the kerb and suspending any sponsorship by a program who make retroactive changes or in the case of Roxy carry out ‘rogue’ practices.
Bringing them back on if and when they relent and see the error of their ways.
Frankly, going around the houses for weeks or months on end hoping to get a resolution is not the way to deal with programs who follow this course. As they still benefit from exposure on sites such as your own, here at CAP.
Just my 2 cents.