Thanks for sharing your experience- great insight!
You make some excellent points. It sounds like you were perhaps working with consultants and/or an outsourced team? That really can be difficult, because as you said, you never know if there are other clients the team is working with that may be a “higher” priority over your account. Truthfully, it makes it so much easier & efficient to work virtual team members that are solely dedicated to your company. In the long run, it’s for more beneficial for the company’s deadlines, goals and even revenue.
For those that are working with remote consultants and/or team members that are in different countries and/or time zones, any tips you can provide that can help manage communication? What have you done to make this sort of working relationship successful?