Sure, that´s what this part of the forum is for :happy:
I also had one problem before with Winner, they were not counting on the affiliate frontend the players losses on the side games (casino). So one of my poker players lost 600$ on BJ (side game in the poker software) and it didn´t count until I contacted the affiliate manager to solve the situation.
I don´t know if this is something that´s already fixed for all affiliates, but I hope so.
I also hope to get help from Winner regarding all this issues quickly, we´re losing players every day because of our lack of power to solve the problems..
This is ruining our hard work on promoting their poker product.:Ohno: