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Reply To: Fulltilt fraud adjustment

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#810272
Anonymous
Inactive

@Betting-Forum.com 219194 wrote:

Why does fulltilt has so much fraud adjustment. I have been victim of this 2 or 3 months where I didnt receive any commission, because they claimed someone deposited 1000$ and made a chargeback. That ate my commission.

But cant they recover that money if they are in the players account. Or does that mean that the player already spent all of that playing and then made the chargeback?

Generally speaking, a group has 48 hours from the moment of the purchase to void it. after that the player has between 6-12 months to put the chargeback in with the bank. Some banks allow a longer period. I would say that each company spends a certain amount of time chasing the money and trying to retrieve it, however not all are successful and in that case is when you get a chargeback.

I can’t speak for FullTilt as I don’t know how their fraud team works, but I’m sure you could ask them any questions you had about it.

Cheers