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Reply To: Cake Poker Affiliates – Big Problem

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#806633

Hello,

Cake Poker has been in contact with this specific affiliate regarding this issue and has explained the situation in question. Cake Poker takes these matters very seriously as we know that affiliates are a huge part of our business. However, we would like to respect the affiliate’s privacy and feel this issue is something that should be dealt with in private between the affiliate and Cake Poker.

In regards to charge backs and fraudulent players/accounts, please refer to the sections below which are taken directly from our Terms & Conditions.

“Fraud Traffic” means deposits, revenues or traffic generated on the Services through illegal means or any other action committed in bad faith to defraud Cake (as determined by Cake in its sole discretion), regardless of whether or not it actually causes Cake harm, including deposits generated on stolen credit cards, collusion, manipulation of the service or system, bonuses or other promotional abuse, creation of false accounts for the purpose of generating Affiliate Accruals, and unauthorized use of any third-party accounts, copyrights, trademarks and other third-party Intellectual Property Rights (which, for the avoidance of doubt, includes Cake’s Intellectual Property Rights) and any activity that constitutes Fraud Traffic under Section 3 below.

6.5 HOLDOVER FOR FRAUD TRAFFIC: In the event that, in Cake’s sole discretion, Cake suspects any Fraud Traffic, then Cake may delay payment of the Affiliate Accruals to You for up to one hundred and eighty (180) days while Cake investigates and verifies the relevant transactions. Cake is not obligated to pay Affiliate Accruals in respect of Real Money Players who, in Cake’s sole discretion, are not verifiably who they claim to be or are otherwise involved with Fraud Traffic. In the event that Cake determines any activity to constitute Fraud Traffic, or to otherwise be in contravention of this Agreement, then in Cake’s sole discretion Cake may: (i) pay the Affiliate Accruals in full, (ii) recalculate them in light of such suspected Fraud Traffic and/or (iii) forfeit Your future Affiliate Accruals in respect of Fraud Traffic (as appropriate).

9.1 BILLING AND COLLECTION LIMITATIONS: Cake may, in its sole discretion, use any available means to block, restrict, remove or discount from Your tracker certain Real Money Players, deposits or play patterns or reject the applications of potential Real Money Players and/or Affiliates so as to reduce the number of fraudulent, unprofitable transactions or for any reason. Cake does not guarantee, represent or warrant the consistent application and/or success of any fraud prevention efforts.

Regards,

Justin Johal
Affiliate Program Manager
http://www.cakepokeraffiliates.com