Sorry to be thick. Are you saying that when they deleted that big winner your stats appeared as if he had never existed? So you did get all the profit you made from all other players, but only when the stats were removed which was after six months?
I like Bet365 for a lot for a number of reasons. Primarily they are transparent and fair and explain and communicate well when there is a query. They do a post mortem on problems and explain any issues. I don’t pester but sometimes cant help but ask for an explanation of what at first glance appear to be oddities in the stats. Nothing worse than chasing even to get a response from affiliate managers, which happens with some firms who should be better than that (I guess it is down to the competence or sloth of the individual affiliate manager). In Matthew, Bet365 have a great ambassador. I also believe Bet365’s affiliate software is the best out there (please don’t go with any of these third party affiliate software providers – their solutions are not as good). But my one big fear, yet to be realised touch wood, is the negative carryover thing. So many firms do not carry over negtaives and do properly cross-sell as well. It is the one thing that concerns me with the excellent Bet365. Can I make an appeal for a repeal?