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Reply To: Quotas – a rant that needs to be aired

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#801918
Anonymous
Inactive

@CK – Schalk 206840 wrote:

Oh I’m with you Spear, and they do, but it’s hard to detect before the fact, and too late after. We tried voiding winnings and returning the deposit a while ago, and had some big flak from a major aff (because these guys also know where to kick up a stink).

The argument was pay out, and lock after.[/quote]

Yes, it’s a lot more work for your fraud team. I don’t know if I’m aware of the issue you’re referring to, but basically it should come down to this – if it’s fraud, deposit is returned. If the player met the T&Cs, winnings should be paid. There shouldn’t be any issue of paying winnings in case of fraud.

Quote:
Edit: Just to add – I’m not complaining :) I love my job. Just pointing out that there’s more too it than just sitting on a big pile of money trying to think of new ways to screw people :D

I believe it :) But still you have to be wary of introducing terms which may cause a player or an affiliate to take up arms, as in this case – in the end it comes back to whether or not people know that Canbet is an operation that can be trusted – and I’ve already made that point earlier :)