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Reply To: starpartner please explain where is my player

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#801754
Lucretia
Member

With $11000 in winnings I think this player at maplecasino is now in quarantine due to the new policy. Probably this explains why the maple stats are affected.

Quote:
Player Quarantine Policy

  1. If the player generates a negative net win in any given month and such a negative net is at least $10000 and the aggregate net win in that particular month for the affiliate is -$2000,
    then the high-roller policy will apply in full effect.
  2. If both measures are met (clause 1), then the negative net win generated by the player (high-roller) will be taken forth and compensated against future net win generated by the same player.
  3. The negative balance carried forward cannot be set-off against other players’ net win.
  4. The negative balance carried forward cannot exceed the sum of the aggregate net win for the affiliate, for that particular month.
  5. If there is more than one (1) high-roller then the negative balance carried forth will be split proportionately among the players.
  6. Any negative balances belonging to high-rollers will be reduced by future positive net wins that they generate in follow-up months (clause 1)