Yes Mainstreet is a professional group. So it Club World.
What is it that makes Tom’s email “nasty”?
Every email that I’ve ever received from Tom has been completely professional and thorough. I’m sure this situaton isn’t pleasant for you or them.
Did you not know that Aladdin’s Gold was part of the same company as Club World when you played? All things considered, I don’t think I’d deposit and play at a sister casino to one I once had issues with.